R|TRIBE Privacy Policy

Our Services instantly connect people everywhere to their personal Recovery Tribes. Any registered user of the rTribe Services can send a message that can be viewed by their friends, or can post a message or comment to the Blog that will be available publicly.

This Privacy Policy (“Policy”) describes how and The Recovery Tribe, Inc. (“rTribe”,“we”,“our”) collects, uses and shares your information when you use our Services. rTribe receives your information through our various websites, email notifications and applications (collectively, the “Services”). For example, you send us information when you use our Services on the web or from an application such as rTribe for iOS or Android. When using any of our Services you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy.

Your information is controlled by The Recovery Tribe, Inc., 3880 S Bascom Ave, Suite 202, San Jose, CA 95124 U.S.A. Irrespective of what country you reside in or supply information from, you authorize rTribe to use your information anywhere our services are available.

If you have any questions or comments about this Privacy Policy, please contact us at [email protected]

Information Collection and Use

Tip: We collect and use your information below to provide our Services and to measure and improve them over time. We will not share your personal/private information with anyone, except those you authorize us to or to our Service Providers, unless we are legally required to do so.

Basic Account Information: When you create or reconfigure an account, you provide some personal information, such as your username, password, phone number or email address. Additionally, you may furnish other information such as your addiction, original sobriety date, age, gender, sexual orientation and assessment results as part of your Services. You should: (a) provide true, accurate, current, and complete information about yourself as prompted during the Account creation/registration process, and (b) maintain and promptly update the User Data to keep it accurate and current. You agree that we may use your information to provide the Services and for other Service-related purposes. If you provide any information that is inaccurate or not current, some of our Services may not operate correctly.

Contact Information: You may use your contact information, such as your email address or phone number to customize your account or enable Services. We may use your contact information to send you information about our Services, to market to you, to help prevent spam, fraud, or abuse.

Additional Information: You may provide us with profile information to make available to others using the rTribe Services to find/contact you, such as a short biography or your location. If you email us, we may keep your message, email address and contact information to respond to your request.
Messaging, Posts and other Public Information: Our Services are primarily designed to help you share information with your Tribe or other Addicts. Some of the information you provide us through the rTribe Services is information you are asking us to make public, such as posts to the Blog or Forum. Your public information includes the messages you posted and the metadata provided with post, such as when you posted and your username. The rTribe Services broadly and instantly disseminates your public information to a wide range of users. When you share information or content via the Services, you should think carefully about what you are making public. Note, rTribe will never share the messages you send to your Tribe, except those you authorize us to or to our Service Providers, unless we are legally required to do so.
Location Information: rTribe may receive information about your location. For example, you may choose to publish your location in your messages and in your rTribe profile. We may also determine location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address.

Cookies: Like many websites, we use cookies and similar technologies to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services. A cookie is a small data file that is transferred to your computer or mobile device. rTribe may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies.

Log Data: When you use our Services, we may receive information (“Log Data”) such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, interact with our email notifications. We may also receive Log Data when you click on, view or interact with links on our Services. rTribe uses Log Data to provide, understand, and improve our Services, to make inferences, like how could we improve your recovery plan, and to customize the content we show you.

Third-Parties and Affiliates: rTribe uses a variety of third-party services to help provide our Services, such as hosting our various blogs and wikis, and to help us understand and improve the use of our Services, such as Google Analytics. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Third-party ad partners may share information with us, like a browser cookie ID, website URL visited, mobile device ID, or cryptographic hash of a common account identifier (such as an email address), to help us measure and tailor ads.

Information Sharing and Disclosure

User Consent or Direction: We may share or disclose your information at your direction. Other users may share or disclose information about you, such as when they mention you, without your consent. It is your responsibility to manage your relationships and to only share information with those that you trust.

Service Providers: We engage service providers to perform functions and provide services to us in the United States. We may share your private personal information with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.

Law and Harm: Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect rTribe’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

Business Transfers and Affiliates: In the event that rTribe is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. This Privacy Policy will apply to your information as transferred to the new entity. We may also disclose information about you to our corporate affiliates in order to help provide, understand, and improve our Services.

Non-Private or Non-Personal Information: We may share or disclose your non-private, aggregated or otherwise non-personal information.

Accessing and Modifying Your Personal Information

If you are a registered user of our Services, we provide you with tools to access, correct, delete, or modify some of the personal information you provided to us and associated with your account. You can request account information, including your messages, by following emailing us at [email protected].

You can also permanently delete your rTribe account by sending a request to [email protected]. Your account will first be deactivated and then deleted. When your account is deactivated, it will no longer be accessible. For up to 30 days after deactivation it is still possible to restore your account if it was accidentally or wrongfully deactivated. Absent a separate arrangement between you and rTribe to extend your deactivation period, after 30 days, we begin the process of deleting your account from our systems, which can take up to a week.

Our Policy Towards Children

Our Services are not directed to persons under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at [email protected]. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.

EU Safe Harbor Framework

rTribe complies with the U.S.-E.U. and U.S.-Swiss Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification, please visit the U.S. Department of Commerce website.

Changes to this Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at https://www.rtribe.org/privacy. If we make a change to this policy that, in our sole discretion, is material, we will notify you via a direct message update or e-mail to the email associated with your account. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Privacy Policy.

Effective: August 17, 2015